Sheet 02 / 03 — record of work

Jon Jaques

Software Developer

me@jonjaques.com

Experienced full-stack developer who designs scalable web and mobile systems, leads cross-functional engineering initiatives, and improves the path from development to production. Deep expertise in JavaScript and modern application architecture, with strong experience in cloud infrastructure, observability, and CI/CD.

Experience

  • Full Stack Software Developer IV

    Best Buy — Richfield, MN (Hybrid)

    04/2025 - Present

    Contracting with C4 Technical Services

    • Architected and developed Smart Banner, a shared Next.js package that powers app acquisition across BestBuy.com's distributed ecosystem of server-rendered applications, including the homepage, product detail, search, and account surfaces.
    • Built server-side eligibility logic that evaluates the user agent, cookies, path, and query parameters against business rules to determine whether to render the experience and preserve context through deep links and app-store fallbacks.
    • Partnered with product, analytics, and more than five engineering teams to integrate Smart Banner across independently owned applications, align attribution and experiment measurement, and guide implementations through technical reviews.
    • Published frequent package updates and coordinated weekly rollouts to individual applications, supported by unit and end-to-end tests and manual validation in development and staging environments.
    • Contributed platform and stability improvements across the Best Buy app's React Native, iOS, and Android codebases.
  • Principal Software Developer

    Alula — St. Paul, MN

    04/2019 - 03/2024

    Subsidiary of M2M Services

    • Led the development of a modern SPA that served as the primary portal for businesses and consumers interacting with the Alula Security platform. The application supported device provisioning and management, user administration, and real-time security system and camera controls for more than 300,000 deployed devices.
    • Architected and led an initiative to instrument all services with OpenTelemetry, providing a unified view of platform performance and reliability. The resulting telemetry helped teams detect and resolve scaling bottlenecks, reduce downtime, and improve customer satisfaction.
    • Led a team in migrating key components of the security platform—including the primary production database and several critical applications—from colocation environments to containerized AWS infrastructure. The migration introduced centralized logging and metrics through the ELK stack and replaced manually built servers with consistent environments deployed using Terraform and AWS Secrets Manager.
    • Led the consolidation of hundreds of repositories into a common CI/CD pipeline, implementing static analysis and versioned artifacts. This improved deployment speed and reduced integration issues.
    • Served as the primary contact for external developers integrating with Alula services, providing documentation, support, and guidance.
    • Developed high-level client libraries for interacting with Alula services and the platform's custom device communication protocol.
    • Led an R&D initiative to build a universal consumer app for iOS, Android, and web that interacted with security systems, cameras, and other devices. Integrated native SDKs from multiple camera vendors, implemented offline support, and ensured a consistent cross-platform experience.
    • Provided on-call leadership and troubleshooting across the platform, including the marketing WordPress site and legacy PHP and .NET applications.
  • Senior JavaScript Developer

    Best Buy — Richfield, MN

    09/2017 - 04/2019

    Contracting with Kelly Mitchell Group

    • Developed and prototyped an IoT platform using Node.js and Elasticsearch to enable real-time command execution and state synchronization across multiple smart home vendors.
    • The prototype evolved into a production system integrated with BestBuy.com and the Home app, enabling customers to control smart home devices from a unified interface.
    • Was an early adopter of the internal Global View Platform, using React Native, React Native for Web, Redux, and Best Buy's design system to build universal components rendered across web, iOS, and Android.
    • Partnered with business stakeholders and vendors to define requirements and develop a unified API for controlling smart home devices.
    • Collaborated with teams across the engineering organization to coordinate on platform architecture, security, and scalability.
    • Mentored junior developers on best practices, code reviews, and architectural decisions.
    • Supervised an offshore team to integrate new vendors and devices into the platform, reviewing daily pull requests, ensuring code quality, and enforcing test-driven development practices.
  • Lead Application Developer

    3five Design — Duluth, MN

    06/2015 - 06/2017

    • Partnered with clients to understand requirements, define solutions, and architect custom applications.
    • Developed consumer-facing SaaS applications, including a support/ticketing system, a commission-tracking tool, and an on-demand printing solution. These applications improved operational efficiency and streamlined workflows for clients.
    • Integrated Shopify stores for enterprise clients with ERP platforms such as Microsoft Dynamics.
    • Created open-source Node.js frameworks to aid developers in building Shopify applications.
  • Senior Front-End Engineer

    ARI Network Services — Duluth, MN

    05/2010 - 06/2015

    Formerly 50 Below Sales & Marketing

    • Built the front end for a search engine spanning multiple product catalogs and custom dealer inventories.
    • Designed and implemented a wheel visualization tool that enabled customers to preview wheels on their vehicles.
    • Prototyped mobile-compatible features for a legacy .NET platform.
    • Created a CSS framework that gave designers greater flexibility and improved site-building efficiency by 3×.
    • Developed custom websites for a proprietary e-commerce CMS that hosted more than 10,000 sites, handling PSD slicing, CSS, and JavaScript implementation.